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上海宇衡汽車租賃服務有限公司：經國家政府部門批準的合法經營汽車租賃服務有限公司。公司總部設立于上海；宇衡始終堅持打造自己獨特的服務理念。通過為全球客戶持續不斷的提供高性價比的貼心服務。讓租車這種綠色環保分享的出行方式為更多人接受；力求引領整個行業健康，長遠的穩定發展。
Yuheng car rental (Shanghai) Co., Ltd ,approved by the state government departments the legitimate business car rental Services Limited. The company is headquartered in Shanghai; Yuheng always adhere to create their own unique service concept. By continuing to provide cost-effective Care for customers worldwide. Car rental sharing this green way to travel for more people to accept; strive to lead the industry as a whole is healthy, long-term and stable development.
宇衡優質服務是從消費者、客戶、辦事群眾的利益訴求出發，完善服務理念、提高服務質量、規范服務操作、科學簡化服務流程，力求實現合規、高效、人性化。
Yuheng quality service from the interest demands of the masses of consumers, customers, work to improve the service concept, improve service quality, standardized service operations, scientific simplify the process of service delivery, and strive to achieve compliance, efficient and humane.
1、滿意度服務（satisfaction with services）：
宇衡要求能夠滿足服務對象提出的要求，以服務對象的合理要求基本滿足，不產生或增加新的負面情緒為基本要求（ Yuheng requires the ability to meet the requirements of the service object, and can basically meet the reasonable demands of the service object does not produce or add new negative emotions as the basic requirements）；
2、舒適度服務（Comfort Services）：
宇衡在滿足服務對象要求的基礎上，從多方面使服務更臻完善，以最小化服務對象的負面情緒，并獲得服務對象一定好評為基本要求（ Yuheng meet the requirements of clients based on, in many ways to make services more perfect, to minimize the negative emotions of the service objects and service objects must praise the basic requirements）；
3、愜意度服務（Comfortable degree of service）：
宇衡從服務對象的角度和利益出發，既滿足客戶的服務需求，也能夠周到細致地考慮到客戶所未考慮到的現在時需求和將來時需求，并預見性地提供相應的服務。以贏得服務對象的信賴、忠誠度和高度評價為要求（ Yuheng starting from the point of view and interests of the service object, both to meet customer demand for services, can also be thoughtful and careful consideration to the customer not take into account the present needs and future needs, and proactively provide the necessary services. To win clients trust, loyalty, and spoke highly of the requirements）。
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